![]() ![]() The Scorleo does not provide return or refund for the products purchased under discounted prices and sale prices.For any further assistance, write to us at and we will get back to you within 48 hours or contact us on 022-45301985.Once the return is approved you will be notified via Email but it may take some time before you receive the actual refund coupon.Refund coupon is sent to you only if our verification team approves the return.The products that are not accepted in the verification stage will be returned to you withoutĪny refund, an additional cost of INR 100 will be charged if the return is not accepted. Go ahead and place your order, we will take care of the rest. Use the Gift card code on the “coupons” space at the time of checkout and the amount will be deducted as per the voucher.Note : We do not accept returns on sale orders! On approval, we will provide you with store credit to your THE SCORLEO account or send you a voucher of the same amount to your Email for your next purchase. We will take about 3-5 working days to get back to you. Once we receive your shipment, your request will be initiated. You can use the refund coupons to nullify or deduct the same amount on your next purchase.Īn order once placed/shipped/delivered can’t be canceled or returned under any circumstances.The refund coupon cannot be credited in your bank account or original mode of payment, but is generated as coupons ONLY. ![]() Please note that it may take a certain amount of days for the refund coupon to be sent to you.Dresses are not applicable for return or cancellation as they are made to order.In case the customer receives a different product or a damaged item, he/she shall not be imposed to pay the additional charges.Or the product can be sent directly to our warehouse, i.e, in the format given below For example- If your purchase amounts to INR 999 your gift coupon issued after return will be for INR 899. Please note that you will be charged the shipment charges for the return which will be deducted from your coupon voucher.You will be issued a coupon voucher of your purchase amount. If the products are accepted, you will be notified via Email.After this the products go through a verification stage where the products are checked as per the terms of return.Once the return request is accepted, our courier partner will pick up the products from your place within 5 working days.*Please note that we only provide store credit for the returned products if all the terms of return are met. In case the product required is not in stock, we will process your exchange order in 7-10 working days or provide a voucher to you, for your next purchase. In case of any defect or damage in the product, we will ship back your product in 7-10 working days with prior information to you. Once we receive your shipment, your exchange request will be initiated and a new package will be shipped out to you.Įxchange of size is solely dependent on the availability of size required at the time of delivery to our warehouse (after it passes quality - check) However, due to an influx of emails, please allow us 24 working hours to get back to you! Gift cards are not eligible for return or refund. Customized sizes can not be exchanged, i.e, above XL for other clothes and L for dresses.Ĩ. Please refer to refund details of individual products for the same.ħ. ![]() Some products may be exempt from returning. Sizes can be exchanged as per convenience of the customer.Ħ. An additional delivery charge of INR 100/- must be paid to request for an exchange or can directly send the product to our warehouse, i.e, with the purchase slip on the parcel.Ĥ.In case the customer receives a different product or a damaged item, he/she shall not be imposed to pay the additional charges.ĥ. The returned product should be in the same condition as delivered, i.e, with original packaging, original tags (undetached from the product) and no harm done to the product (like tearing, washing, dirt or marks, perfume smells or marks etc).(Note : Purchase slip is necessary)ģ. Exchange of a product should be raised within 5 days of delivery, i.e., within five days from the date of delivery.Ģ. In case of exchange and return : Terms of Exchange -ġ. *Please go through our policy to know more about the process. We will receive your request and process it further.*įor any other query regarding your order, please mail with subject - “order ID” on or contact us on 022-45301985. To place a RETURN REQUEST for your order, please go to the “ returns/exchanges page ” on our website and follow the steps. FULL & HALF SLEEVE SHIRT MEASUREMENTS (In Inches)įULL SLEEVE & SLEEVELESS TOP MEASUREMENTS (In Inches)Įxchange Policy | Return Policy | How to use Gift Card Thanks for shopping at thescorleoĭon’t worry, we are here to help you with your query. ![]()
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